A support worker has launched a campaign calling for special parking arrangements after racking up multiple fines while visiting clients at home.

Megan Copley has been handed three penalties amounting to £210 over a three-month period while delivering assistance to older and disabled people in their own properties.

Other domiciliary care employees, who move between houses to carry out vital tasks from cooking to helping with washing and dressing, have also been issued notices when using street parking in the town.

The request was made after a parking officer mistakenly stated that construction workers could obtain special permission but that such arrangements would not be available to care staff.

She stated she was very fed up, had run out of options, and believed it was unfair that builders could obtain permits while care workers could not.

Her submission asks Monmouthshire County Council to create accessible parking permits or exceptions for community care workers.

The authority recognised that care workers provide a critical service and indicated a readiness to work with them and with the residents who rely on their support and find solutions that are both safe and practical.

The council also clarified it does not issue permits for builders to park in zones where parking is normally forbidden, though it does allow short-term parking requests for site access or moving heavy equipment where feasible and safe.

A council representative stated that the officer’s claim that such requests would only be considered for builders was wrong.

Ms. Copley, who works for a care provider, received three £70 fines between February and the campaign’s launch in April during her professional duties. Financial penalties are reduced to £35 if settled within fourteen days.

She said she was getting tickets more often than she was getting paid, and although she had managed to pay within the two-week period, it was an additional cost she did not need.

She continued that they were not there for enjoyment; they were there trying to do their jobs.

The care worker explained that some visits last as long as ninety minutes, meaning parking time exceeds the allowed one-hour limit, and that trouble finding spaces results in appointment delays.

She noted she had spoken to the council about alternative parking options, had told them no alternatives exist, and they were not replying and showing no understanding of their situation.

Her coworker Jeremy Hopkins reported that he recently identified himself as a care worker to a parking officer in Monmouth when receiving a ticket.

He explained his role as a care worker, and the officer replied that he was nevertheless required to issue the penalty.

The petition, which has collected 150 signatures, can be found online at https://www.change.org/p/introduce-accessible-parking-permits-for-community-carers-in-monmouth.