A pharmacy rendered inoperable by devastating floods is set to welcome customers again after extensive rebuilding work.

The Monmouth branch of Well Pharmacy was forced to close its shutters last November when the River Monnow burst its banks during Storm Claudia, causing widespread devastation. Roughly 7,000 prescription medicines and stock items were destroyed.

Team members continued assisting patients through a temporary setup at Castle Gate GP surgery and by transporting medicines straight to residents’ doorsteps.

Simon Moore, who oversees the Monmouth branch of Well Pharmacy, explained that the situation was catastrophic and unprecedented for the local area. The water came through with tremendous force, causing damage not just to their business but to countless other enterprises and households nearby. He mentioned that despite operating from a temporary site, the staff made every attempt to ensure local people could still collect their prescriptions and receive help.

Mr Moore added that this relaunch means far more than simply reopening the pharmacy. It shows how the community has pulled together and moved forward. The team is absolutely delighted to be reopening and greeting customers once more.

The pharmacy will begin trading again on Monday, April 27, with deputy mayor Rob Barrell cutting the ribbon. The event will include celebrations within the shop, free carrier bags and prizes, along with opportunities for visitors to look around the newly renovated building and find out about the services on offer.

Well Pharmacy operates more than 650 branches across the UK and confirmed that the reopening marks a return to its permanent town centre base, together with a fresh commitment to supporting the health and wellbeing of local people. The Monmouth staff expect to welcome back existing patrons and meet new ones from Monday, April 27, as the pharmacy opens its doors and begins its next chapter serving the community.