HomePropertyStatement released regarding body's former offices following major relocation announcement

Statement released regarding body’s former offices following major relocation announcement

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A housing provider has revealed plans to dispose of its former administrative base in Pontypool as it relocates to fresh premises in a city.

Hedyn Homes will establish one central headquarters in Newport’s town centre within the former Postal Service building on Mill Street.

The landlord, which oversees 15,000 residences across five local authority zones in South East Wales, was established in 2025 following the amalgamation of Newport City Homes and Melin Homes. The latter had its base in Pontypool and operated throughout Torfaen, Blaenau Gwent, Monmouthshire and Powys.

The organisation, which has 750 staff members, has confirmed that its accommodation at Ty’r Felin in New Inn, situated near the A472 and A4042 interchange, will shut alongside its current Newport premises.

A spokesperson indicated that the merging of operations means the charity will either dispose of properties it owns, as applies to the Pontypool premises, or decline to renew leases, as applies to Nexus House.

She stated there would be no job losses resulting from the transition to unified offices, with the new facility anticipated to be operational by summer 2028, while the Pontypool premises would be marketed for disposal within a short timeframe.

Jonathon Martin, a community representative for New Inn on Pontypool Community Council, expressed regret regarding the closure.

The Conservative member stated he completed work placement there several years ago when it operated under the Melin Homes name.

He noted that having that facility in the locality benefits the area by generating foot traffic along the canal and potentially into Pontypool’s central district and New Inn.

The community representative expressed hope that an alternative purpose could be identified for the premises, with Hedyn having occupied two structures at the location close to the Harvester restaurant.

He stated he hopes a business takes over the space, though it represents substantial accommodation, and that maintaining all positions represents positive news. He expects another enterprise to assume the premises, though he acknowledged this reflects typical activity following corporate consolidations.

He suggested extended vacancy would prove detrimental.

Hedyn stated it will maintain and develop its standing in the other local authority zones it operates within but indicated it does not encourage residents to lodge maintenance requests at its offices directly, favouring email, telephone contact, messaging or online platforms, although assistance remains accessible from its sites.

The spokesperson stated residents would continue interacting with their housing support staff as currently arranged. The organisation remains dedicated to building its profile across the local authority zones it serves.

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